Inside the Australian and New Zealand book industry

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‘​It’s been quite amazing to see the shift’: How Farrells fast-tracked its online store during Covid-19

After more than 40 years in the business, Farrells on Victoria’s Mornington Peninsula launched their online store last week, fast-tracking a three-month process into three weeks to meet customer demand amid Covid-19. Owner Kate Horton told Books+Publishing how they did it, why they still offer face-to-face recommendations each day and...

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