Sales coordinator, Melbourne
Wednesday, 13 September 2023 Books+Publishing @booksandpublishing
Ingram Content Group
Sales Coordinator
Seeking a sales coordinator to provide sales support for Ingram’s products, programs, and services to assigned accounts. Perform sales and administrative support for Team.
Key Responsibilities
- Promotional campaigns, initial queries, qualifying leads, and directing sales leads and opportunities
- Identify new customers and opportunities, manage the client contact process and liaise with sales associates and other departments to assist in generating and closing sales.
- First point of communication for incoming sales enquiries. Monitors and responds to sales inquiries and assists sales team in resolving customer issues.
- Manage existing customer relationships to augment sales and ensure ongoing business retention using a planned contact program.
- Maintenance of the CRM system to ensure that records are kept up to date with customer contact details and contact history.
- Develop and maintain a full knowledge of Ingram’s major products, systems, and prices.
- Coordinates meetings, Tele/video conferencing set up as required.
- Manage trade table displays and/or otherwise represent the company at conferences and industry events.
- Provide administrative support in preparation of PowerPoint presentations and/or business reports.
- Monitoring and maintenance of Sales & marketing materials
Qualifications/Experience:
- Book publishing industry experience preferred.
- Experience of managing customer relationships
- 2 years of sales and/or customer service experience
- Higher or Degree Level Education desirable
- Knowledge of CRM systems – e.g., Salesforce
- Proficient in Word, Excel, Outlook, and PowerPoint
- Ability to develop constructive and cooperative working relationships with others
- Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person.
- Ability to apply new knowledge, technology, and procedure to job responsibilities.
- Able to travel for trade shows or client visits as required.
Job details
Job: Sales Coordinator
Company: Ingram Content Group
Location: Dandenong South
Work type: Full time
Application closing date: 31 October 2023
Applications website
Category: Jobs




