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Sales coordinator, Melbourne

Ingram Content Group

Sales Coordinator

Seeking a sales coordinator to provide sales support for Ingram’s products, programs, and services to assigned accounts. Perform sales and administrative support for Team.

Key Responsibilities

  • Promotional campaigns, initial queries, qualifying leads, and directing sales leads and opportunities
  • Identify new customers and opportunities, manage the client contact process and liaise with sales associates and other departments to assist in generating and closing sales.
  • First point of communication for incoming sales enquiries. Monitors and responds to sales inquiries and assists sales team in resolving customer issues.
  • Manage existing customer relationships to augment sales and ensure ongoing business retention using a planned contact program.
  • Maintenance of the CRM system to ensure that records are kept up to date with customer contact details and contact history.
  • Develop and maintain a full knowledge of Ingram’s major products, systems, and prices.
  • Coordinates meetings, Tele/video conferencing set up as required.
  • Manage trade table displays and/or otherwise represent the company at conferences and industry events.
  • Provide administrative support in preparation of PowerPoint presentations and/or business reports.
  • Monitoring and maintenance of Sales & marketing materials

Qualifications/Experience:

  • Book publishing industry experience preferred.
  • Experience of managing customer relationships
  • 2 years of sales and/or customer service experience
  • Higher or Degree Level Education desirable
  • Knowledge of CRM systems – e.g., Salesforce
  • Proficient in Word, Excel, Outlook, and PowerPoint
  • Ability to develop constructive and cooperative working relationships with others
  • Ability to receive and give information in a courteous manner over the telephone, via electronic communication or in person.
  • Ability to apply new knowledge, technology, and procedure to job responsibilities.
  • Able to travel for trade shows or client visits as required.

Job details

Job: Sales Coordinator
Company: Ingram Content Group
Location: Dandenong South
Work type: Full time
Application closing date: 31 October 2023
Applications website

 

Category: Jobs