Sales manager – corporate and institutional, remote

The Nile Group

The Role
We are seeking an experienced and book-passionate Sales Manager to lead the growth of our B2B sales channel. This is a strategic and hands-on role for someone who thrives on building meaningful client relationships and has deep knowledge of the book industry. You’ll play a pivotal role in expanding our presence across schools, libraries, universities, and other large buyers.

The Mission
Develop, grow, and manage a successful institutional sales channel that positions The Nile as the preferred book supplier for educational and corporate clients throughout Australia and New Zealand.

Role Specifics

• Build and maintain long-term relationships with institutional clients, including schools, libraries, universities, and corporate buyers.
• Handle inbound sales inquiries: prepare quotes, respond promptly, and follow up to convert interest into orders.
• Identify and respond to tenders and procurement opportunities for institutional book supply.
• Conduct outbound prospecting – including phone calls and personalised outreach – to develop new client relationships.
• Lead and manage email marketing campaigns (EDMs) targeting institutional clients.
• Act as a subject matter expert on books and the broader publishing industry, offering informed recommendations and insights to clients.
• Manage a small offshore support team responsible for processing orders and handling customer service for institutional clients.
• Ensure high service standards and operational excellence to drive repeat business and long-term loyalty.

Hard Skills/Experience Requirements

Must have:

• Must be a “book person” – someone who habitually purchases and reads books and possesses genuine enthusiasm and familiarity with the world of books.
• 3+ years’ experience in a sales, account management, or business development role.
• Strong interpersonal and communication skills, including a confident and professional phone manner.
• Experience working with institutional clients, ideally in education, library, or public sector environments.
• Ability to work independently and take initiative in a remote-first environment.

Good to have:

• Experience working in or with the book industry (bookselling, publishing, or library supply).
• Familiarity with tendering and procurement processes in education or government sectors.
• Background in email marketing campaigns or using CRM and marketing tools (e.g. Klaviyo, Mailchimp).

Category: Jobs