Key account manager – online and digital sales, Melbourne

Penguin Random House

Penguin Random House Australia is currently seeking a dedicated and customer-focused key account manager to join our dynamic Online and Digital Sales team in Melbourne.

Position overview:

As a key account manager, you will report to the head of online and digital sales and play a crucial role in maximising book sales across a selection of our retail partners. Your portfolio will include books in print, eBook, and audio formats. This role demands a strategic thinker with a passion for books and a knack for building strong relationships.

Key responsibilities:

• Increase discoverability, visibility, and sales conversion for physical and digital book formats across a range of key accounts
• Oversee the sales process from the presentation of sales materials to the processing and tracking of orders
• Identify market, promotional, and pricing opportunities within each account
• Connect marketing campaigns to promotional activities to drive sales
• Prepare comprehensive reports, both written and verbal, to provide insights and feedback on market opportunities, marketing proposals, promotional plans, consumer trends, and sales performance.

Qualifications and skills:

• A tertiary qualification in marketing, business or a related field
• A minimum of 2–3 years’ experience in sales, with a proven track record of using feedback and data analysis to make informed and strategic decisions
• Strong analytical thinking and problem-solving abilities
• Exceptional attention to detail
• Excellent written and verbal communication skills.

Desirable attributes:

• A passion for books and a proactive approach to identifying sales opportunities
• A champion of process and operational improvements
• A growth mindset and an analytical approach to problem-solving
• Previous experience in the publishing or book industry is highly desirable.

How to apply:

If you are enthusiastic about this role and meet the above criteria, we invite you to apply now via www.penguin.com.au/careers. Please include a cover letter outlining your suitability for the position.

Note: Due to the high volume of applications, only shortlisted candidates will be contacted.

Category: Jobs